Food plays a unique role in any economy because it is a basic need, and the human population entirely dominates it. The food and beverage industry grows hand in hand with its global challenges, including standard regulations, refrigeration, and safety. New technological trends make the supply chain more efficient by introducing faster and safer systems.
If you are engaging in the food and beverage industry, then there are several things you need to adjust to make sure you reach your customer demands by offering the best quality of food. Below are some tricks on how you can run your entity effectively.
Every year, the amount of food wasted or lost exceeds 1.3 billion tons. The food and beverage industry is susceptible because perishable goodies dominate it. If you are running a restaurant, you need to make quick decisions regarding your operations. For example, you can opt for refrigerated transport when your fridge malfunctions. Using it will ensure that you get the food to your customer faster and fresh to maintain your food quality. As the world works around the clock to implement better ways to preserve food, you need to make sure that your refrigeration system is reliable & get a backup.
Having it in mind that having wasted food is almost inevitable due to some reasons that are out of your control like delayed deliveries or over selective customers, then you need to design the best food waste management for your restaurant. The carbon emissions impact due to the disposal of wasted food to the environment is alarming.
According to the FAO report on the state of food and agriculture 2019 report, out of the 3.3 billion tons of CO2 produced every year, a considerable amount of it is from wasted food. You will need to create a policy that supports the recycling of wasted food into manure or biogas production, among other options.
You’ll also need to implement advanced packaging systems. For example, suppose you are selling fruits. In that case, you may consider having Edipeel, which controls the amount of moisture and carbon dioxide, leaving the fruits while regulating the amount of oxygen entering from outside.
To subdue the amount of food wasted due to delayed deliveries, then you can try creating a system for same-day delivery or scheduled delivery depending on what works best for your customers. Scheduled deliveries are a better way to plan your day at your restaurant to avoid overproduction. This kind of system should be user-friendly and allow your customers to order and track their deliveries.
Since the food industry is customer-oriented, you need to prepare a customized customer preferences menu. This menu will help your customers identify the food they want swiftly, thus reducing the amount of time spent searching for their perfect meal. The impact of having such a menu is that you get to understand your customer portfolio and thus produce for the demand at hand.
Lastly, consider using customized labels to quickly identify the order number and sync to the customer order. The labels may include the ingredients of the food to improve your customers’ confidence in your food. Adding the list of ingredients on the package will help your customers raise their concerns regarding any allergies or ingredients they would like to forego in the next order.
For you to have a successful supply chain, you need to consider having operational customer care and feedback system that will help you identify gaps in your business and assess your customers’ recommendations. The food industry requires everyone to have a very close relationship with their customers and do your best to satisfy their needs.